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New Lion Portal - Phased Rollout Underway!

[04/13/2024]



Dear Lions and Leos,


Have you tried to visit MyLCI or MyLion and gotten this error message?


Preparation is underway to begin rolling out the new Lion Portal. Here is some important information to prepare you for launch.


Phased rollout for Lion Account Users

Our target launch window is April 15 – May 13*. During this time, all current Lion Account users will receive an email inviting them to access the new Lion Portal**. We’re doing this phased rollout to ensure staff are available to provide the best support possible and offer you a positive introductory experience.


  • April 12 and beyond: MyLion, MyLCI and Insights are no longer available.

  • April 15 – May 13: Invitations to access the new Lion Portal sent via email on a rolling basis to existing Lion Account users.

  • Please note: User permissions will not change. In other words, those who can report service, access member data and other key functions remains the same.

  • May 13 and beyond: All visitors attempting to access the previous digital tools will be automatically redirected to the new Lion Portal.

*Dates are subject to change. Our number one goal is to create a positive experience for Lions and Leos. If determined more time is required to ensure the product is in an optimal state, the dates may be adjusted accordingly.


**If you don’t see the email in your everyday inbox, please check all spam and junk folders for it first before contacting Member Support.


Note that the new Lion Portal will require a unique, unshared email, and phone numbers will no longer be supported as a log in credential.


Be sure to visit lionsclubs.org/portal-updates for the latest information and resources, which includes handy how-to videos for help accessing the new portal once you’ve received your Lion Portal invitation email.


We appreciate your support and thank you for your continued service as we prepare for the new Lion Portal – together.


Sincerely,

Sue Ben

Chief of Technology

Lions International




---Informational Videos demonstrating the changes---


Navigating Lion Portal as a Lion or Leo:


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Navigating Lion Portal as a Club Officer:


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Navigating Lion Portal as a Leader:


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FOR A DOWNLOADABLE/SHARABLE VERSION OF THIS INFORMATION,

CLICK THE ATTACHMENT BELOW:

Lion Portal
.pdf
Download PDF • 395KB

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FOR A POWERPOINT TO SHARE WITH CLUBS & ZONES ABOUT THE UPCOMING CHANGES CLICK THE ATTACHMENT BELOW:

LionPortal_Overview_en
.pptx
Download PPTX • 9.43MB

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